Everything you need to know

Frequently asked questions

Answers about pricing, features, Find the Gap, switching from another platform, and how Job Bookers works in the field.

Pricing

Is Job Bookers really only £20 a month?

Yes. Job Bookers Standard is £19.99/month, or £192/year if you pay annually — that works out at £16/month. Job Bookers Plus is £24.99/month or £240/year. No hidden fees, no per-user charges, no add-ons. One price, everything included.

Is there a free trial?

Yes — 30 days free, no credit card required. You get full access to every feature on your chosen plan. Cancel any time during the trial and you won't be charged anything.

What is the difference between Standard and Plus?

Standard gives you the full scheduling and diary management feature set — Find the Gap, booking management, SMS confirmations, customer records, and FieldMode. Plus adds native Xero invoicing integration and automatic SMS confirmations. If you use Xero and want invoicing handled in the app, Plus is the one.

Can I pay annually?

Yes. Annual billing saves you roughly two months compared to paying monthly. Standard annual is £192/year (equivalent to £16/month). Plus annual is £240/year (equivalent to £20/month).

Is there a contract or minimum term?

No contract, no minimum term. Monthly plans can be cancelled any time. Annual plans run for 12 months from the date of purchase.

The app

What is Job Bookers?

Job Bookers is a diary management and scheduling app built for trade businesses and mobile service providers. It helps you manage bookings, find geographic gaps in your day, send booking confirmations, keep customer records, and work without signal. It was built by a working oven cleaner in Norfolk who needed it for his own business.

Is Job Bookers easy to use?

It was built to be used in a van, on a phone, between jobs. There is no training required and no onboarding call. Most people are set up and booking within 15 minutes of downloading.

Does Job Bookers work on Android?

Yes — Job Bookers is Android-first and available on the Google Play Store. iOS is in development and coming soon.

Does Job Bookers work without internet signal?

Yes. Job Bookers is powered by FieldMode technology, which keeps your diary and customer records available even when you have no signal. Bookings made offline sync automatically when you reconnect.

Who built Job Bookers?

Job Bookers was built by Mark Sugden, a working oven cleaner based in Norfolk. He built it because no existing app solved the actual problem he faced every day — finding the next job that made geographic sense without driving unnecessary miles. He still uses it daily in his own business.

Is Job Bookers a UK app?

Yes. Built in Norfolk, priced in pounds, designed around how UK trade businesses actually operate. Not a US or Australian product adapted for the UK market.

Find the Gap

What is Find the Gap?

Find the Gap is Job Bookers' signature feature. You choose a date and an area — the app looks at your existing bookings, calculates the duration of each job and the drive time between them, and shows you every available slot that makes geographic sense. You stop driving in circles and start clustering jobs together.

How is Find the Gap different from a normal calendar?

A normal calendar shows you empty time slots. Find the Gap shows you which of those slots are actually usable — based on where your other jobs are, how long each one takes, and how long it takes to drive between them. It turns a gap in your diary into a bookable opportunity.

Does Find the Gap work in real time?

Yes. It uses your live diary, your existing bookings, and real UK road data to calculate drive times between postcodes. The results reflect your actual day, not an estimate.

Does Find the Gap work offline?

The core diary works offline via FieldMode. Find the Gap uses live road data for accurate drive times, so it works best with a connection — but it will use cached data for known routes when signal is unavailable.

Features

Can I send booking confirmations to customers?

Yes. Job Bookers lets you send SMS booking confirmations directly from the app. You control when they go and what they say — they are not sent automatically.

Does Job Bookers integrate with Xero?

Yes — native Xero integration is included in the Plus plan. Create an invoice from a completed booking in one tap. It appears in Xero automatically.

Can I import my customers from Jobber or Tradify?

Yes. Job Bookers supports CSV customer import from Jobber and Tradify. Export your customer list from your existing platform, pick the file in the app, and your customers are imported automatically.

Do I need a paper diary if I use Job Bookers?

No. Job Bookers replaces the paper diary entirely — day view, month view, customer records, booking history, and the ability to find geographic gaps in your schedule. Everything you were doing on paper, done faster on your phone.

Can I block off time in the diary?

Yes. You can add calendar blocks for holidays, training days, personal appointments, or anything else that makes that time unavailable for bookings.

Switching and setup

How long does it take to get set up?

Most people are running within 15 minutes. Add your services, import your customers if you have a CSV, and start booking. There is no onboarding call, no configuration wizard, and no IT department needed.

Can I switch from Tradify to Job Bookers?

Yes. Export your customers from Tradify as a CSV and import them directly into Job Bookers. Your booking history doesn't transfer, but your customer records do.

Can I switch from Jobber to Job Bookers?

Yes. Export your customers from Jobber as a CSV — Job Bookers automatically maps Jobber's column headers including the split First Name / Last Name format.

What trades is Job Bookers suitable for?

Any mobile service business that takes bookings and works across a geographic area. Oven cleaners, window cleaners, dog groomers, driving instructors, carpet cleaners, gardeners, pest control, mobile beauty therapists, massage therapists, and more. If you work alone and drive between jobs, Job Bookers is built for how you work.

Still got questions?

Drop us a message at hello@jobbookers.co.uk — we'll get back to you same day.

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